Table of Contents: 🟢=Green Tariff 🔵=Gold Tariff ⚫️=Black Project 👽=AI Projects
🧑💻 Access To Over 200 Skilled Staff ⚫️
Tap into a multi-disciplinary team of over 200 Skunks—designers, developers, strategists, and technical leads—on demand. As your remote creative and technical department, SKUNKWORK™ provides scalable, task-focused execution without agency delays, hiring, or overheads. Our Skunks are trained in high-performance delivery workflows, and all work is routed through our secure task management ecosystem.
This access is available to active BLACK PROJECT subscribers and governed by our Subscription Terms & Conditions, Subscriber SLA, and Security Protocols.
🛠️ Unlimited Fix Task Tokens 🟢🔵⚫️
Fix Task Tokens are your on-demand solution for anything broken, glitchy, or underperforming on your website. Submit any fix issue—broken layout, non-loading element, text mismatch—and a Skunk will resolve it within the SLA window, typically same-day.
Unlimited Fix Task Tokens are available to Gold and Black subscribers. Task execution adheres to our Subscriber SLA, and submission rules follow the Task Requirements By Category.
⚡ Same Day Task Execution 🟢🔵⚫️
Submit by 11am (your local time) and your task is completed the same working day. All SKUNKWORK™ subscribers benefit from priority turnaround across web fixes, content changes, and approved graphic requests. Skunks don’t wait around—we deliver fast.
Defined and enforced in the Subscriber SLA. Weekend eligibility depends on your subscription tier; see Subscription T&Cs for operating hours.
🧬 Unlimited SEO Optimisation Tokens 🟢🔵⚫️
From image compression to meta optimisation, your site stays search-healthy with SEO Tokens. Every token request is handled by Skunks familiar with technical SEO, schema, speed scoring, and analytics tools. Performance always matters.
Token usage is unlimited under your Green, Gold or Black plans, governed by Subscriber SLA, and must follow Task Requirements by Category.
🤖 AI Onboarding Assistant 🟢🔵⚫️
Our proprietary SKUNKWORK™ Onboarding Bot automates everything—from task submissions to design brief collection, file uploads, payment workflows, and even user dashboard access. Available 24/7 and smarter than any human intake system, it ensures your task hits our system fully formatted and ready for execution.
The Onboarding Bot is integrated with your account and trained to handle new task intake, updates, and submissions across all service types. Covered under our Security Protocols, Subscriber SLA, and One-Off Task SLA for non-subscribers.
🌐 Website Monitoring 24/7/365 🟢🔵⚫️
Our monitoring system checks uptime, performance, and server response 24/7—because a downed site costs you money. If your site goes offline or misbehaves, Skunks are notified automatically during your working hours, and action begins next working morning if outside hours.
Service applies to all Gold and Black subscribers, backed by Subscriber SLA, and operating hours defined in the Subscription Terms.
🔐 Website Security 24/7/365 🟢🔵⚫️
Security isn’t a checkbox. We manage updates, monitor vulnerabilities, and scan for threats continuously. With secure credential handling (see Security Protocols) and rollback options, your website is safe in our hands.
This round-the-clock protection is active for Green, Gold and Black subscribers. Review Task Requirements and Subscriber SLA for full support levels.
💬 24 Hour Chat Support 🟢🔵⚫️
We don’t sleep—but we also don’t fake it. Our intelligent chatbot handles your queries 24/7 using trained conversational AI. It understands SKUNKWORK™ systems, handles basic updates, and notifies Skunks when human input is needed. We respond every working day morning, as per your subscription tier.
Full details on coverage are outlined in the Subscriber SLA, Subscription T&Cs, and Operating Hours.
👨💼 Dedicated Account Manager 🔵⚫️
Your Account Manager ensures every part of your relationship with SKUNKWORK™ runs smoothly. They manage escalations, monitor performance, schedule calls, and help you make the most of your subscription.
Your Account Manager is available as part of the Gold or Black plans are governed by Subscriber SLA, and must follow Task Requirements by Category and Subscription T&Cs for role scope and contact methods.
📄 Unlimited Page Creations 🔵⚫️
Need a landing page, new service area, or a blog built fast? Black subscribers can request unlimited new pages on any SKUNKWORK™-developed site. Skunks handle build, layout, content upload, and QA.
Pages must be submitted via the AI Onboarding Assistant and meet specs in the Task Requirements By Category. Fair Usage does not apply to web page creation—there are no caps.
🖼️ Unlimited Graphic Designs 🔵⚫️
Every visual your brand needs—designed, delivered, and deployed. Black subscribers can request unlimited graphics including banners, illustrations, digital assets, and branded collateral.
These tasks are subject to the Fair Usage Policy, with turnaround times and asset specs defined in the Task Requirements By Category and Subscriber SLA.
📹 Video Calling On Demand ⚫️
Face time with Skunks, when it matters. Use video calls to unblock projects, review progress, or discuss visual direction in real-time. Booking is subject to your operating tier.
Available to Black subscribers. Refer to Subscriber SLA and Subscription T&Cs for call scheduling and usage rules.
📱 Unlimited Social Media Creatives ⚫️
Feed your channels with fresh, optimised visuals. SKUNKWORK™ Black subscribers get unlimited social media graphics including carousels, reels covers, and grid content.
Requests must align with our Fair Usage Policy, Task Requirements, and will be executed by Skunks under the Subscriber SLA.
📧 Unlimited Marketing Email Designs ⚫️
From sales blasts to newsletters, we design emails that perform. Black subscribers can request unlimited email visuals designed for Mailchimp, Klaviyo, or custom setups.
Each email design is subject to the Fair Usage Policy, Task Requirements, and turnaround governed by the Subscriber SLA.
💡 Marketing Advice & Guidance 🔵⚫️
We don’t just execute—we advise. SKUNKWORK™ provides subscribers with access to strategic marketing insights across digital performance, landing pages, CTAs, and conversion flow.
This advice is delivered via annotated tasks or via scheduled calls. Managed under your Subscriber SLA.
📘 Unlimited Brochure Designs 🔵⚫️
Digital or print—submit unlimited brochure requests and get high-quality, professionally laid out assets. Sizes, folds, formats—fully supported.
Governed by the Fair Usage Policy, Task Requirements by Category, and turnaround defined in the Subscriber SLA.
📰 Unlimited Flyer Designs 🔵⚫️
Promote with purpose. Request unlimited flyers designed for events, launches, or ads. Any format, full bleed, and ready to print.
Flyer designs fall under Fair Usage, must follow Task Requirements, and are executed under Subscriber SLA timelines.
📢 Unlimited Poster Designs 🔵⚫️
Large format, loud message. Request unlimited poster designs from your Skunks—sized and formatted to your exact campaign needs.
Posters fall under the Fair Usage Policy and must meet guidelines in Task Requirements. Execution timing is covered by Subscriber SLA.
🧠 AI Website Onboarding System ⚫️👽
Automated client conversion on autopilot. This system—built on Tidio and custom-trained by Skunks—onboards your customers instantly with logic flows, lead capture, and auto-responses.
Included in the BLACK PROJECT & NEO PLAN (AI DIVISION). Installation and updates handled under Subscriber SLA, and workflows defined in Task Requirements by Category.
🤝 Tidio AI Chatbot Integration ⚫️👽
Built with precision. Skunks customise the Tidio AI engine for your brand—handling conversation flows, lead scoring, and instant FAQs across your site.
Integration is scoped via Task Requirements, maintained per Subscriber SLA, and protected under Security Protocols.
🎯 Smart Lead Capture Automation ⚫️👽
Triggers that convert. We build and manage lead capture automations—popups, exit prompts, or scroll gates—all based on your goals.
Available under Black plan, scoped and delivered via Task Requirements by Category and maintained under Subscriber SLA.
🧬 Autonomous Site Assistant (24/7) ⚫️👽
Always-on brand intelligence. The Autonomous Site Assistant responds to users, routes traffic, and prompts action 24/7—no dev involvement needed.
Included in Black plan. Managed by Skunks, integrated per Task Requirements, monitored per Subscriber SLA, secured via Security Protocols.
🔄 Integrated AI Sales Funnel ⚫️👽
Turn every visit into a lead. This multi-step AI funnel routes, nurtures, and qualifies your visitors across pages and channels.
Setup available to Black subscribers. Tracked and maintained under Subscriber SLA and scoped through Task Requirements.
✍️ Automated Content Generation ⚫️👽
Instant, on-brand copy—generated and QA’d by Skunks. From product descriptions to email subject lines, our AI pipeline writes what you need, fast.
Unlimited use with Black. Fair Usage Policy applies only if design elements are involved. Follow Task Requirements for correct submission.
📦 Unlimited Packaging Designs 🔵⚫️
Packaging that wins the shelf war. Request unlimited packaging designs—labels, sleeves, boxes, mailers—all ready to print.
Part of the Black plan. Governed by Fair Usage Policy, Task Requirements, and turnaround outlined in the Subscriber SLA.
🔍 Conversion Behaviour Engine ⚫️👽
A real-time behavioral analytics module powered by AI. Tracks user interaction patterns using heatmaps, scroll maps, and click flows—then visually replays sessions for clarity. OMEGA enhances this by automatically testing and deploying the most effective conversion paths via continuous adaptive A/B testing, requiring no manual setup.
📊 Protocol-Level Reporting & Insights ⚫️👽
Designed for growth-focused teams, BLACK PROJECT and AI DIVISION subscribers receive advanced reporting that breaks down AI impact across lead generation, funnel performance, and engagement metrics. This includes weekly visual dashboards, real-time KPI monitoring, AI-driven trend forecasting, and proactive optimisation insights across all key touch-points—enabling faster, smarter decision-making.
🛠️ SkunkOps Priority Support ⚫️👽
Subscribers to BLACK PROJECT and AI DIVISION receive elevated, mission-critical support tailored to high-priority AI operations. This includes same-day assistance, expedited troubleshooting, and direct access to senior AI strategists for configuration, diagnostics, and tactical guidance—bypassing standard support queues entirely.
🧩 Full AI Governance Suite ⚫️👽
AI without oversight is a liability. With the Governance Suite, your deployed agents come equipped with built-in compliance awareness (GDPR, CCPA), adaptive ethical filters, and manual override functions. You remain in command—no hallucinations, no rogue behaviours.
🤖 Multi-Agent Deployment ⚫️👽
One AI isn’t enough anymore. NEO activates a squad of specialised agents across functions: sales, support, content, funnel progression, and post-purchase nurturing. Each one runs its own protocol—but they collaborate as a unit. Think of it as your AI special forces team, fully embedded.