This Scope of Work Disclaimer outlines the types of services that SKUNKWORK™ does not offer, restricts how certain services are delivered, and clarifies what is included in our various Kits, Subscriptions, and One-Off tasks. It forms an integral part of our contractual framework and must be read in conjunction with the Terms & SLA.
Purpose & Positioning
SKUNKWORK™ delivers technical execution support for Shopify and WordPress websites — specifically via modular Kits and fixed-scope plans. We focus on agility, maintenance, enhancement, and performance, but do not offer open-ended creative or enterprise-level consulting under standard service tiers.
We offer what we call "defined-value" service delivery — this means every kit, plan, or one-off service has a fixed scope, clear outcome, and defined time window. This structure protects both parties and ensures consistency of expectations.
Services We Do Not Provide
Unless explicitly agreed in writing or under a custom scope agreement, SKUNKWORK™ does not provide:
Full-Scale Development or Migration Projects
→ Entire website rebuilds or redesigns
→ Headless commerce setups or Shopify Plus enterprise builds
Custom or Bespoke App Development
→ Web apps, SaaS builds, or React/Node/JS framework applications
→ Mobile apps (iOS or Android)
Large-Scale Branding or Marketing Campaigns
→ Full brand strategy or identity development (beyond our Marketing Campaign KIT)
→ Paid advertising management
→ Influencer marketing
→ Social media account management
→ Email marketing strategy or execution
Strategic or Legal Consulting
→Legal reviews or consultations
→Cookie compliance audits
→Accessibility compliance (WCAG)
→GDPR/PECR consultations beyond hosting and data storage responsibility, except as provided in designated kits such as the Data Protection KIT
→Copywriting or content strategy
3rd-Party Account Management or Ownership
→ Managing Shopify admin stores, Google Merchant Center, Analytics related tasks
→ Domain registrar support beyond DNS (GoDaddy, 123-reg, Namecheap, etc.)
→ Hosting support for platforms not included in our stack
Deep Design System or UX Research
→ Figma systems, wireframing, heatmap analysis, or multivariate testing
→ Full-service UI/UX design projects
Service Delivery Boundaries (All Kits & Tiers)
All service delivery is bound by the Scope of Work, Estimated Timeframes, and Limits described in your chosen Plan or One-Off Kit.
Specifically:
Kits cover tactical execution — not strategic planning or advisory services.
Unless otherwise agreed in writing, all kits include one round of reasonable revisions only, subject to the terms outlined in the Subscriber Terms and Conditions and Service Level Agreement
Deliverables are only worked on once specification Sign-Off (task brief) is agreed following onboarding by the SKUNKBOT.
We do not guarantee specific outcomes, including but not limited to search engine rankings, sales performance, site traffic, or uptime, for any kit purposes or services, per our Subscriber Terms and Conditions and Service Level Agreement
We reserve the right to reject work that exceeds what was purchased or that breaches ethical, legal, or platform-specific policies.
Technical Stack Limitations
SKUNKWORK™ supports:
→ Shopify (all themes except headless/custom apps)
→ WordPress (including WooCommerce)
We do not support the following unless separately agreed:
→ Wix, Webflow, Squarespace, BigCommerce, Magento
→ Custom PHP or Laravel projects
→ Closed platforms without developer access
Some kits (e.g., SEO Kit) may have reduced compatibility with certain themes or hosting providers, particularly with highly modified WordPress themes or non-liquid-based Shopify themes.
One-Off Kit Exclusions
Our One-Off Kits are designed for clearly defined technical fixes or single deliverables. They do not include:
→ Continuous updates or multi-phase development
→ Retainer-style communications or access to SKUNKWORK™ staff
→ Consultations or ideation calls
→ Design work that infringes upon any copyright(s) or intellectual property right(s) for any individual or organisation not associated with the company or business registered and verified with SKUNKWORK
→ Edits or changes outside the signed-off specification
Third-Party Tools, Access, and Risk
SKUNKWORK™ is not liable for:
→ Failures or errors due to external service providers (Google, Shopify, DNS hosts, etc.)
→ Delays caused by 3rd-party dependencies (platform bugs, plugin updates, or vendor downtime)
→ Loss of access due to credential errors or expired tokens
Rejection or Termination of Work
We reserve the right to:
We reserve the right to reject or cancel work submissions that do not align with our service scope or violate legal or ethical policies, as well as suspend or terminate services per the Acceptable Use and Cancellation sections of the Subscriber Terms and Conditions and Service Level Agreement.
What If I’m Unsure?
If your task or idea might fall outside the above boundaries:
✅ Check with our Tidio chat assistant first
💬 Or email support@team@skunkwork.co.uk for guidance
We’re happy to help you understand which Kits apply or recommend alternatives before you purchase.
Legal Notice
This page forms part of your contract with SKUNKWORK GROUP LTD under the governing legal terms outlined in our Terms & SLA. Any contradictions or conflicts will defer to the Terms & SLA as the controlling document.